Mayor's Hotline 

12345 

Call if you have any suggestions or complaints about government services, public transportation, medical services, etc. 

Food Safety 

12331 

Call if you have a problem with a food product. 

Association of Customers 

12315 

Call if you have any customer complaints or disputes. 

China Railway Service Hotline 

12306 

Call to inquire about train schedules or ticket-related issues. 

Maritime Search & Rescue Center 

12395 

12395 is the national SOS call for maritime accidents. On the sea, once the boat encounter collision, stranding, fire, man overboard, sudden disease outbreaks or other accidents which need help, can call the Maritime Search & Rescue Center. 

Guangzhou Multilingual Public Service Hotline 

960169 

960169 provides interpretation services for inquiries concerning public services and government institutions in English, Japanese and Korean as well as French, Russian, Arabic, Spanish and Portuguese in a remote way.